Every day help for our customers
At Armani Nail Boutique, we are dedicated to providing exceptional service and support to our valued customers. We understand that you may have questions or concerns, and we are here to assist you every step of the way. Below, we have compiled a list of frequently asked questions to address some of the common queries you may have.
- Booking
- Payment
- Membership
- Hiring
If you need more help
If you don’t find the answer you’re looking for, please don’t hesitate to reach out to our friendly customer support team. We are committed to helping you and providing the assistance you need.
- Bookings for Armani Nail Boutique are taken online using the “book an appointment” button; our website or the old fashion way, by telephone or email. Online booking makes it very easy to check your appointment time once booked and cancel and reschedule if/when things change in your life and receive reminders and special promotions.
- Armani Nail Boutique prefers to accept payment by debit or credit card, but we are also happy to accept cash if you prefer. We accept most credit, debit and charge cards, as well as apple pay, samsung pay , Apple pay and andriod pay.
- We recommend that all clients book in advance but if this isn’t possible you are more than welcome to pop in and ask reception to check the latest availability. We will always where possible try to accommodate you.
- We kindly ask that you aim to arrive 5 minutes before your scheduled treatment time, so that we can check you in. If you are running late, please let us know. Arrivals more than 10 minutes after your scheduled booking time may result in your appointment being delayed or cancelled.
- We know that life is a hectic affair, so we understand that you will have to cancel and re-book at times. All we ask is that you can give us as much notice as possible (at least 24 hours) so that we can make the slot available or another client. Either log-in online or onto your Fresha account and make the necessary changes, or you can call/email us direct. No-shows are bad for our business as we are often turning people away, so please respect us and let us know.
- On your first visit to us you should have completed a consultation form were there are spaces to list any allergies. These are entered securely into your client account notes so that they show up at each appointment. If you have any concerns, please send us an email or call ahead and speak to a member of the team.
- At Armani Nail Boutique all of our technicians are fully trained. Therefore, all clients can experience the same high quality treatment on any chosen day or time. However, if you have a favourite technician , we are more than happy for you to choose them or if they are not available we will do our best to move things around to make them available
- At Armani Nail, all we want is for you to have enjoyed your experience and leave the salon feeling relaxed and looking forward to your next visit! Our technicians are well looked after, but if you really want to make a difference, tell your friends, colleagues and family, or take a snap and tag us on Instagram!
- There is limited waiting space at Armani Boutique and all waiting areas are reserved for customers purchasing a treatment from us.
- Due to health and hygiene we kindly ask customers not to eat in the salon.
Please check out our website and Instagram feed so that you can understand our ethos and what we stand for. Then we would love to hear from you! Send you CV to [email protected] or drop it in when you are passing.
- Please send us an email for the attention of the manager to [email protected] and we will come back to you shortly with a resolution. Please do not send messages by social media platforms.
